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Väyläviraston analytiikkapalvelun monitoimittajamallin kehittäminen
(2024)
analytiikan kehityksen rooleja ja nykyisiä toimintamalleja. Tutkimuksen kohteena oli myös luottamus ja kilpailija-asetelma monitoimittajamallissa. Tutkimus toteutettiin haastatteluiden ja kyselytutkimuksen avulla, joiden tarkoituksena oli selventää analytiikan...
Finnish Transport Infrastructure Agency has initiated the use of a frame agreement of three analytics development suppliers in 2023. The current operations model had not been fully documented and improving the model was considered an important step towards achieving the goal of unified analytics development services. The goal of this thesis was to visualize the operations model and facilitate collaboration between suppliers and customers. The research focused on the roles, the current operations model in analytics development, trust, and competition between suppliers. The data for this research was gathered by a set of interviews and a questionnaire. These methods were also used to identify obstacles in the current operations model. Based on the results, a workshop was conducted to create a comprehensive description of analytics development, including the roles involved and current procedures. This was achieved by constructing a service blueprint. On the basis of the results of this study a visualized model for the multi-supplier collaboration was developed by utilizing an iterative service-design approach. The model provides a definition of each phase of analytics development and describes the roles involved. It also describes methods of collaboration between organizations to support the goal of uniform analytics service. In the future, the model could be further developed by evaluating the actualization of a uniform service, clarifying the roles in collaboration, and enhancing the documentation of analytics development processes....
Finnish Transport Infrastructure Agency has initiated the use of a frame agreement of three analytics development suppliers in 2023. The current operations model had not been fully documented and improving the model was considered an important step towards achieving the goal of unified analytics development services. The goal of this thesis was to visualize the operations model and facilitate collaboration between suppliers and customers. The research focused on the roles, the current operations model in analytics development, trust, and competition between suppliers. The data for this research was gathered by a set of interviews and a questionnaire. These methods were also used to identify obstacles in the current operations model. Based on the results, a workshop was conducted to create a comprehensive description of analytics development, including the roles involved and current procedures. This was achieved by constructing a service blueprint. On the basis of the results of this study a visualized model for the multi-supplier collaboration was developed by utilizing an iterative service-design approach. The model provides a definition of each phase of analytics development and describes the roles involved. It also describes methods of collaboration between organizations to support the goal of uniform analytics service. In the future, the model could be further developed by evaluating the actualization of a uniform service, clarifying the roles in collaboration, and enhancing the documentation of analytics development processes....
